FREQUENTLY ASKED QUESTIONS

About Salem Space Station

Q: What is Salem Space Station?

Salem Space Station is a self-storage company located in Salem, CT that provides clean, safe, and secure storage facilities for individuals and businesses.

Q: How long has Salem Space Station been in business?

Salem Space Stationhas been in operation since 2024, offering storage solutions to customers in and around Salem, CT.

Q: What types of storage units does Salem Space Station offer?

Salem Space Station offers a variety of storage unit sizes, ranging from small lockers to large outdoor spaces, to accommodate different storage needs.

Q: Are Salem Space Stationfacilities climate-controlled?

No, Salem Space Station facilities are not climate-controlled.

Q: Can I access my storage unit 24/7?

Yes, most Salem Space Station facilities offer 24-hour access to storage units.

Q: How do I pay my rent?

Salem Space Station offers convenient payment options, including online payment, phone payment, and in-person payment at our facilities.

Q: What happens if I'm late with my payment?

Late fees may apply if payment is not received on time. Contact your facility manager for details.

Q: Can I change my storage unit size?

Yes, subject to availability. Contact your facility manager to discuss options.

Q: How do I cancel my storage unit rental?

Provide ample notice to your facility manager at least 10 days prior to your move-out date.

Moving and Storage

Q: Do you offer moving supplies?

Yes, Salem Space Station sells moving supplies, including boxes, tape, and bubble wrap, at its facility.

Q: Can I rent a moving truck through Salem Space Station?

No, Salem Space Station does not offer moving truck rental.

Q: Do you offer packing services?

No, Salem Space Station does not offer packing services, but we can recommend local packing professionals.

Q: Can I store my vehicle or RV at Salem Space Station?

Yes, Salem Space Station offers vehicle and RV storage.

Security and Safety

Q: Is the Salem Space Station facility secure?

Yes, our facilities are equipped with 24-hour video surveillance, electronic gates, and on-site staff on appointment.

Q: Do you offer insurance for my stored items?

Yes, Salem Space Station offers storage insurance options to protect your belongings.

Q: What happens if I lose my storage unit key or access card?

Contact your facility manager to report the loss and arrange for a replacement.

Other

Q: Do you offer discounts or promotions?

Yes, Salem Space Station occasionally offers special promotions and discounts. Check our website or contact our facility for details.

Q: How do I contact Salem Space Station customer service?

You can reach us by phone, email, or through our website's contact form.